The EFTPOS statement line that catches the surcharge gap
Most venues pass on card fees but never reconcile what they charged versus what the bank actually took. The gap is often 0.3–0.8%, and it's pure margin leakage.
Read the tip →The 30-minute quarterly review you owe yourself
Four numbers. Three questions. One decision. Every 90 days.
Read the tip →The rent-review letter to send before your option exercise
If you’re renewing in the next 12 months, the conversation starts now.
Read the tip →The five-year rule on insurance renewals
Don’t auto-renew. Re-tender every five years even if you’re happy.
Read the tip →The supplier-payment tweak that gives you 14 extra days of cash
Almost every hospitality supplier accepts net-21 if you ask. Most venues pay net-7 because nobody renegotiated.
Read the tip →The energy contract clause that costs you four figures a year
Three out of four hospitality energy contracts auto-roll onto market rates the day they end. Check yours.
Read the tip →