Every venue we audit has at least one menu modifier — extra cheese, side of chips, GF substitution — that staff are giving away because it’s a hassle to ring up. The leak is small per cover but compounds fast.
The audit
- Print your modifier list from POS.
- Compare against your menu’s “add ons” section.
- Walk the line during a service and watch how many modifiers actually get rung up.
What you’ll find
The most common leaks: extra cheese ($2 per cover on 30% of pizzas — $300+/week), gluten-free swap ($3, 15% of mains, $400+/week), kids’ chips upsize ($2, half of kids’ meals — $250+/week). $1K a week is a $50K-a-year category.