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Operations 1 min read Published 13 June 2026

The 20-minute weekly meeting that fixes 80% of recurring issues

Tuesday 10am. Owner, head chef, FOH lead. One whiteboard. Three columns.

Most issues that recur in hospitality recur because nobody owns them. The fix is a 20-minute weekly meeting, always at the same time, with the same agenda.

The agenda

  • Wins (5 min): What went well? Whose work made it happen?
  • Issues (10 min): Three columns — What broke, Why, Owner. One name per row.
  • Numbers (5 min): Wage %, food cost %, average bill. Compared to last week.

Note-taker rotates. Notes go in a shared doc. The next week opens with last week’s issues — closed or escalated.

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