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Staffing 1 min read Published 9 June 2026

The one server line that adds $4 to the average bill

“Should I bring a jug of sparkling for the table, or still?” The default is yes.

The way most servers ask “would you like any water?” gets a 60% “just tap, thanks” response. Re-frame the question and the same table accepts a $5–$8 jug 80% of the time.

The line

“Should I bring a jug of sparkling for the table to start, or would you prefer still?”

The two choices both contain a paid product. Tap water is no longer the offered option. It’s still given on request — you don’t refuse — but you stop offering it as the path of least resistance.

Train it once

Pre-shift briefing, demonstrate the line twice, role-play once. The whole training is 4 minutes. The lift is permanent.